Deliver always-on customer support across all channels and benefit from improved NPS, reduced costs and increased efficiency through Quickdialog's AI powered customer support solution.Get Started
Make you brand available on the your customer's preferred channels and deliver immediate, contextual and personalised customer service. Empower your agents with a user-friendy, intuitive and AI powered platform where they can managed conversations and queries across all channels from one place.
Messaging apps are your customers channel of choice and making yourself available on them will drive more conversations, more sales and quicker issue resolutions.
Remove the need to manage different
platforms and manage all channel
interactions from one intuitive
AI driven platform.
Build lifelong customer relationships with immediate, contextual conversations on the channels your customers operate on.
Automatically give your agents all the context they need to provide great experiences through a 360 customer profile that includes transactional, engagement and custom variables.
Be present on the world's most popular messaging app through replying to support messages, sending notifications and deploying AI powered virtual agents.
Keep your Twitter conversations private, through automatically transferring your Tweet responses to Direct Message.
All digital channels including WhatsApp, live chat,
Messenger, Twitter, email and more managed
through one intuitive platform.
Track all customer behavioural events along the
customer journey in a visualised customer journey
timeline including conversation and purchase
Allow your agents to have immediate context
into every conversations through Quickdialog's
360 customer view.
Integrate with your CRM to enrich your customer
view, and automatically update CRM data points.
Quickly respond to customer conversations
across all channels through NLP powered virtual
agents. Use AI powered virtual agents to deal with
your most common queries and actions, and
benefit from intelligent bot-to-human handover
Create team efficiency and collaboration through
intuitive private and shared inboxes. Assign, tag
and prioritise conversations to your needs.
Analyse agent, customer and conversation
data through intiutive and easily accessible
Automate conversation assignment, tagging and
categorisation so your agents have more time to
create great customer experiences.